1. Order Processing & Handling Time
- Handling Time: 1 to 2 business days (Monday to Saturday)
- Order Cut-off Time: Orders placed after 12:00 PM IST will be processed the next business day
- Weekends & Holidays: Orders placed on Sundays or public holidays are processed on the next business day
2. Shipping Costs
| Order Value | Prepaid Delivery | COD Delivery |
|---|---|---|
| Below ₹379 | ₹59 | ₹108 |
| ₹599 and Above | FREE | ₹49 |
3. Estimated Delivery Timelines
- Handling Time: 1–2 Business Days (Monday to Saturday)
- Transit Time: 2–5 Business Days
- Total Estimated Delivery: 3–7 Business Days
Note: Delivery timelines are estimates and may vary due to weather conditions, public holidays, or courier delays.
4. Payment Methods
- Prepaid Orders: Pay the full amount online via UPI, Card, or Net Banking
- Cash on Delivery (COD): Pay in cash to the delivery executive when the package arrives
5. Order Tracking
Once your order is shipped, you will receive a unique Tracking ID / AWB number via email and SMS.
6. Delivery Coverage
COD available across India on eligible and serviceable PIN codes. International shipping is currently not available. If your location is not serviceable, we will contact you to arrange a full refund.
7. Failed Deliveries & Return-to-Origin (RTO)
Our courier partners will make up to three (3) delivery attempts. If delivery fails due to an incorrect address, unreachable contact, or refusal to accept:
- The shipment will be returned to our warehouse (RTO)
- For RTO cases due to customer error, ₹139 will be deducted from the refund amount